Kitazato USA Privacy Policy

Your privacy is our top concern. Please contact us any time with questions or comments about our privacy practices here. This Privacy Policy describes how your personal information is collected, used, and shared when you visit https://kitazatousa.com (the “Site”).

WHO IS COVERED BY THIS POLICY

The terms “Kitazato USA”, “us”, “our” or “we” refer to CCB Kitazato, LLC, as well as as well as any officer, director, employee, agent, or contractor of CCB Kitazato, LLC.  The terms “you”, “user”, “client”, “customer”, “data subject” and “your” mean any person purchasing our products or services, or otherwise interacting with us (for example, using our website or phone calls with customer service representatives), unless a different privacy policy is displayed.

WHERE THIS POLICY APPLIES

This policy applies to both you and Kitazato USA.

CHILDREN’S ONLINE PRIVACY

We do not knowingly collect data from children under 13, and in the EEA under 16. If a parent or guardian becomes aware that his or her child has provided us with personal information without their consent, that parent or guardian should contact us. If we become aware that a child has provided us with personal information, we will delete such information from our files.

HOW & WHY WE COLLECT PERSONAL & AGGREGATE INFORMATION 

Personal Information includes any personally identifiable Information like your IP address or email, which we may collect automatically through Technologies, or Information that you provide us, such as your name, address, email address, phone numbers, payment information,  or any combination of Information that could reasonably be used to identify you. Please note that if you contact Kitazato USA for any reason, we may keep a record of that correspondence. Additionally when you make a purchase or attempt to make a purchase through the Site or over the phone, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers and checks), email address, and phone number. ”

Anonymous (also referred to as “aggregate” or “Anonymous Information”) data does not contain Personal Information. Aggregate data may be used to measure or identify certain behavior patterns on our websites, such as the number of visits to a web page, most popular devices or operating systems, country of origin, average time spent on the website, viewed web pages, and more.

If we do combine Anonymous Information with Personal Information, the combined information will be treated as Personal Information, as long as it remains combined.

General ways in which we collect and use your information may include, but are not limited to:

  • Using it to respond to requests, including (but not limited to), those submitted via email, contact forms,or orders;
  • Using it for internal purposes, such as auditing and data analysis to improve our products, services, and customer communications;
  • Contacting you with promotional or informational emails that might be of interest if you opt in to receive them. You have the right to opt out of these emails by selecting the “unsubscribe from all future emails” link in the marketing emails we send you;
  • Asking you for personal information when you answer a survey or quiz, or enter a sweepstakes, contest or promotion sponsored by us on our websites or through social media channels, including Facebook, Instagram, Twitter, etc.;

General ways in which we share your information may include, but are not limited to:

  • Sharing your Personal Information with agents, contractors, or partners of CCB Kitazato, LLC, in connection with services that these individuals provide to us, in order to improve our products and services and develop new ones. Please note that:
    • These agents, contractors, or partners are restricted from using your Personal Information in any way other than to provide Services for CCB Kitazato, LLC, or services for the collaboration in which they and CCB Kitazato USA, LLC are engaged;
  • We will provide an individual the choice to opt-out or opt-in before we share your data with third parties other than those specified in our privacy policy, or before we use it for a purpose other than which it was originally collected or subsequently authorized. An individual who seeks to opt out of these transfers should submit a written request to the privacy contact listed below.
  • Disclosing Personal Information to respond to legal requirements, to enforce our policies or federal regulations, or to protect anyone’s rights, property or safety. Thus:
    • We may be required to disclose an individual’s Personal Information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements;
    • We may disclose Personal Information to other business entities, should we plan to merge with or be acquired by that business entity. Should such a transaction occur, we will require that the new entity follow this Privacy Policy with respect to your Personal Information;

HOW DO WE TRACK AND COLLECT YOUR DATA

In order to improve our Services and website experiences for users, we track and collect Information about consumers’ behavior and use of our websites across all of our systems using various technologies (“Technologies”), including, but not limited to, cookies, tags, and other online tracking technologies, marketing automation tools, retargeting and remarketing tools, A/B testing tools, third-party ad networks, and more.

We may use these types of Technologies to help us do various things, like analyzing which parts of the site are most popular to visitors, measuring the effectiveness of online advertisements, identifying lifestyle interests and demographic information, gaining customer insights, etc. Consumer information remains anonymous and is considered aggregate information until it is shared it with us voluntarily, for example, by filling out a contact form, placing an order, signing up to receive emails, etc.

Cookies

Cookies are files that web servers place on an Internet user’s computer that are designed to store basic Information (such as visitor preferences).

Cookie technology remains a fundamentally important part of how we customize users’ online experiences.  Cookies allow us to collect and store basic Information about people’s visits to our website, so that we can help improve consumers’ online experiences.

You do not have to use cookies, but if you do not choose to use cookies, you may be unable to use all functionality related to our Services. Our site does not change its behavior when receiving the “Do Not Track” signals from browser software.

Users are welcome to opt out of future Data collection and use tied to website analytics by clearing their browser’s cookies for the domain or URL that uses Kitazato USA’s services, or by blocking the use of cookies when they visit such domains or URLs.

Web Beacons, Pixels, and Tags 

“Web beacons,” “tags,” and “pixels” are electronic files used by various Technologies to record information about how you browse the Site.

Clear GIFS

Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages.

Third Party Ad Networks

We partner with third party ad networks to manage our advertising on other sites and gain audience insights. These third-party ad networks may include Google and various others. We utilize Google Analytics features based on Display Advertising (which may include but are not limited to: Google Analytics Demographics and Interest Reporting, Remarketing, Google Display Network Impression Reporting and DoubleClick Platform integrations).

As part of their services, they may use cookies and clear gifs. These Display features enable Google Analytics to collect data about site traffic via Google advertising cookies and anonymous identifiers, in addition to data collected through standard Google Analytics implementation.

We and our third-party ad server may collect and use your IP address and certain aggregate Information about you, such as your browser type, the server your computer is logged onto, the area code and zip code associated with your server and whether or not you responded to a particular advertisement.

Using Google’s Ads Settings, you can opt out of Google Analytics for Display Advertising and customize Google Display Network ads.

Additionally, the Digital Advertising Alliance (DAA), Network Advertising Initiative (NAI), and EDAA provide opt-out tools so that consumers can choose not to receive targeted advertising from any NAI or DAA affiliates:

Please note that using any or all of these tools will not necessarily turn off all internet advertising, but they may help reduce advertising targeted at you based on your web browsing activity. Please be sure to do your research and review their policies before using these sites. You agree that you are solely responsible for your use of these sites and any Information you share with them, and that we are exempt from any responsibility with regards to your use of the site. We have no affiliation with these organizations, nor can we vouch for their accuracy or efficacy. We are simply letting you know these tools exist, so you can decide whether or not to use them.

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we may collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected aggregate information as “Device Information.”

HOW DO YOU OPT OUT OF EMAILS & OTHER MARKETING COMMUNICATIONS?

We may occasionally send you email or direct mail about products and Services that we feel may be of interest to you, or that you have requested. We offer recipients the opportunity to opt in to and opt out of future marketing communications via our marketing emails or via direct requests.

Please note that we may not allow an opt-out option for non-marketing service emails (for example, transactional emails, emails concerning your order information, privacy policy updates, etc.).

HOW DO YOU ACCESS, CORRECT, MODIFY, PORT, OR DELETE YOUR PERSONAL INFORMATION?

Kitazato USA acknowledges that data subjects have the right to request access, correction, modification, portability, and deletion of his or her personal data. We keep your personal information only as long as we need it for legitimate business purposes and as permitted by applicable law. To remove, update, or correct Personal Information, data subjects must contact a Customer Representative at 888-805-2796 to remove that information for you. If records or Personal data are requested (or you would like your account closed), we are happy to help. Please contact Scott Brown: sbrown (at) kitazatousa.com and allow for up to 30 days to fulfill your request.

In practice, we can close your account and remove your information, unless:

  • We must keep it to comply with applicable law;
  • We must keep it as evidence of our compliance with applicable law;
  • There is an outstanding issue, claim or dispute requiring us to keep the relevant information until it is resolved.

For your protection and the protection of all of our users, we may ask you to provide proof of identity before we can answer the above requests.

HOW DO WE SECURE YOUR PERSONAL INFORMATION

Kitazato USA takes precautions, including, but not limited to, technical, organizational, and physical security measures to safeguard your Personal Information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.

We use a variety of means to protect website users’ Personal Information. However, no server is 100% secure, and you should take this into account when submitting Personal Information about yourself on any website, including this one. We may suspend your use of all or part of the Services without notice if we suspect or detect any breach of security. In the event of a data breach, we will notify you without undue delay.

SHARING YOUR PERSONAL INFORMATION

We will not share your Personal Information with third parties unless otherwise noted. We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information may be transferred outside of Europe, including to Canada and the United States.

THIRD PARTY LINKS

Our Websites, Privacy Policy, and/or Website User Agreements may contain links to websites that are not operated by Kitazato USA. Please be aware that we are not responsible for the privacy practices of these sites nor for any adverse consequences that may result from your interaction with such third party websites. Just because we link to, receive data from, or partner with a particular site or app does not mean that we endorse it or its privacy practices. These other websites and apps have their own terms of use and privacy policies; we encourage you to read those terms and policies when you visit those websites and use those apps.

WHAT IF I HAVE QUESTIONS ABOUT MY PERSONAL DATA OR YOUR PRIVACY PRACTICES?

If you have any questions regarding your Personal data or our privacy practices, please contact us online or via snail mail at:

CCB Kitazato LLC
Attn: Scott Brown
11915 La Grange Ave
Los Angeles, CA, 90025
United States

WHAT HAPPENS IF THE PRIVACY POLICY IS CHANGED?

We reserve the right to change all or part of this Privacy Policy at any time, including, but not limited to, content and design updates, without notifying you. If we propose to use your Personal Information in a manner materially different from that stated at the time of collection, you will have a choice as to whether we may use your Personal Information in this different manner. Your continued use of the site will indicate acceptance of those changes.